Guide

How do I install the game?

Download the client from the official website maskagame.com and run it.


Will it work on my PC?

Recommended PC system Requirements

  • Operating system: Windows 7/8/8.1/10 — 64-bit.              
  • Processor (CPU): Intel Core i5-7400 / AMD Ryzen 5 1500 X.     
  • Random access memory (RAM):  8 ГБ or more.
  • Video Adapter: GeForce GTX 1050ti (4 ГБ) / Radeon RX 570 (4 ГБ).
  • Free hard disk space: ~10 ГБ.
  • Internet connection speed: 1024 Кбит/с or more.

If you have a weaker computer, you can try logging into the game anyway.


How do I create an avatar?

After logging in to the client, you will be taken to the page with the selection / creation of an avatar. If you enter the game for the first time, you will immediately be taken to the avatar creation screen. First of all, select the gender of the avatar.


How to navigate the world?

  1. You can find the main locations on the map. Open the main menu and select Locations.
  2. In some locations there are transitions through a special Sphere for the transition.

What are measurements?

To optimize performance, each location can have one or more dimensions. Each dimension is designed for a limited number of players. Open the main menu and select Measurements. If the location is filled with players, a new dimension is automatically created.


What gives premium status?

Premium status gives additional privileges and bonuses. To get all the bonuses in the game, you need to find Matilda, who is located in the “Rooftop Club” location.

  1. Premium Apartment
    Use real estate for free. Equip your home in your own unique style
  2. Premium transport
    Move faster around the world on a fast skateboard. Free for premium only.
  3. Premium Effects
    Access to additional effects. Only for premium players
  4. Premium Animations
    Additional paired animations, for premium status owners.
  5. Premium color
    They are highlighted by the color of the nickname and the color of the chat messages.

How do I get premium status?

Premium status can only be purchased with gold coins.
https://en.maskagame.com/premium


How to change the starting location?

You can choose any location to enter by default.

Being in the location that you want to make the starting one, click on the Geo label icon in the upper right corner and select Set as home


How do I bookmark a location?

  1. You can bookmark a location and give it a name while in it. To do this, click on the Asterisk icon in the upper right corner next to the name of the location. A window opens in which you can rename the bookmark name. The same can be done by clicking on the Geogrid icon, which is located nearby, and select Remember location. To remove a location from bookmarks, click on the Geotag icon and find this location in the list. Click on the Cross icon next to the name.
  2. In addition to bookmarks, you can save locations to favorites through the locations directory. To do this, open the main menu and select Locations. Each location has an Asterisk icon, clicking on which you will add it to your favorites. Your favorite locations can be seen in the Favorites tab in the locations catalog.

How to create/change a profile photo (avatar)?

To change the picture in the avatar profile, open the main menu and click on the photo in the upper left corner. A profile settings window will open where you can upload any picture from your computer or take a picture of your avatar.


What currency is found in the game?

There are 2 types of currency. Silver and gold coins.


How to earn coins?

You can earn silver coins by completing quests and participating in various events. Gold coins can be bought on the website.


How to change coins?

Gold coins can be exchanged for silver. To do this, open the main menu and click the Change button, which is located next to the balance.


What can I spend coins on?

Most of the goods are sold for silver coins. Premium goods are sold for gold coins.

There are several stores in the game.

  • Clothing store
  • Real estate Store
  • Transport store
  • Animation and effects store

How do I take a screenshot?

Click on the camera icon in the upper right corner to take a screenshot. The images are saved in the Images folder.


Can I change my e-mail?

E-mail cannot be changed. If you have any problems accessing the mail, contact technical support.


How do I change my password?

To change the password, you need to reset the password from the login page of the game.


How do I delete my account?

You cannot delete an account yourself. Contact customer support.


How do I report a bug in the game?

You can report an error on the website in the Feedback section or in the game in the Support section, which is located in the main menu.


Avatar

How many avatars can I create?

You can create one avatar on one account.


How do I change my avatar?

If you want to re-enter the game under a different avatar, click on the User icon in the upper right corner and select Log in as a different person.


How do I change the avatar’s appearance?

You can change the avatar’s appearance while in the game. To do this, open the main menu and select Avatar Settings.


How do I change my hair color?

There are 2 types of hair in the game. There are hairs that already have their own color and it cannot be changed, there is also hair for painting. To change the hair color, open the Avatar Settings window through the main menu and select the Clothing tab. The first section will open the Hair section. Choose the hair for coloring, they are white by default. You can adjust the color, gloss and saturation.


How to try on and buy new clothes?

Open the main menu and select the Store. In this store you can buy clothes and objects. Select the Clothing tab in the left menu. You will see all available clothing categories.
To see how the clothes sit on the mannequin, click on the View tab, which is on the right. Click on the Buy button to purchase the clothes you like.


How to use a clothing store?

Open the store via the main menu. The store presents clothes that match the gender of your avatar. The store has display settings, filters and search. If you have a weak computer, we recommend installing 10 or 20 items on the page. The search is carried out by the category in which you are located


How do I add clothes to my wish list?

To add clothes to your wish list, go to the clothing store through the main menu and click on the Star icon on the clothes.


How to remove clothes or accessories?

To remove clothes from the avatar, go to the Avatar Settings section and open the Clothes tab. Select the clothes you want to take off and move them outside the window.


How to change clothes?

To understand the avatar’s clothes, you need to go to the Avatar Settings section and open the Clothes tab. Open the clothing category and click on the item you want to change.


How do I save the finished image?

To save the finished image, go to the Avatar Settings section and open the Images tab. Enter the desired name for the image in the input field and click create. To delete an image, click on the Cross icon next to the image name in the list.


Interaction with players

How to use the chat?

The chat is located in the lower left corner and is hidden by default. To open the chat, click on the arrow icon in the lower left corner. By clicking on the Gear icon, you can adjust the size of the letters and the background of the chat. The chat shows your last actions, for example, debiting coins or going to a location. In the upper left corner of the chat, by clicking on the Hamburger icon, you will see the available tabs. Each tab is a separate dialog. Local is a chat in the current location.


How do I send a private message?

To send a private message, you need to write to the private chat tab. You can go there through the drop-down menu, which can be called by right-clicking on the avatar.


How do I add friends?

To send a friend request, right-click on the avatar and select Add to Friends. The player will have to accept your request. If the player did not accept the request immediately through a pop-up window, the request will hang in the Contacts section, which can be opened through the main menu. If this player sends you a reciprocal offer of friendship, it will also be regarded as a confirmation of the request.


I added a friend in the game, why don’t I see him on the site?

Friends on the site and friends in the game are different things. Each of your avatars can have different friends. Friends on the site don’t see your avatars.


How to remove another player from friends?

Right-click on the player and select Delete. Or go to the Contacts section through the main menu, find a person in the friends list and, by clicking on the Gear icon in the drop-down menu, select Delete Friend.


How to show emotions with animation?

First you need to select the necessary animations and move them to the Quick actions panel. To do this, open the Action Store via the main menu. There are both paid and free actions in this store. Select the Animations tab. Each purchased action has an arrow button that will transfer the action to the panel. Now you can launch an action from the Quick Actions panel. You can start it by clicking on the icon or using the numbers on the keyboard, for example, 1 is the first cell on the panel.


How do I send a gift?

You can send a gift-effect. To do this, right-click on the avatar and select Send a gift. A window will open with all available gifts. Each gift has its own price for sending.


How to hug a partner or invite them to dance?

Right-click on the avatar you want to invite and select Interactions -> Stand Together. When the partner accepts your invitation, a separate menu with actions and dances will open. Both players can switch movements. To stop, click the Stop icon in the upper right corner.


How to run paired animations while sitting?

Right-click on the avatar you want to invite and select Interactions -> Sit down together. (The invitation should be sent by the avatar who is already sitting) When the partner accepts your invitation, a separate menu with paired actions will open. Both players can switch movements. To stop, click the Stop icon in the upper right corner.


How to run paired animations lying down?

Right-click on the avatar you want to invite and select Interactions -> Lie down together. (The invitation should be sent by the avatar that is already lying) When the partner accepts your invitation, a separate menu with paired actions will open. Both players can switch movements. To stop, click the Stop icon in the upper right corner.


How do I join a group?

To join a group, open the main menu and go to Groups. In the first tab you will see a list of all the groups. Joining a group can be paid, in which case you will see the price for joining opposite the name of the group. Click join to join. After joining the group, a separate tab with communication with the group will appear in the chat.


How do I create my own group?

To create your own group, open the main menu and go to Groups. Click the +New Group button. The creation of the group is paid, at the moment it costs 8,500 silver coins. Fill in the brief information and select an avatar for the group.


Interaction with objects

What are interactive objects?

Interactive objects are objects that an avatar can interact with. For example, a cup of coffee that you can take in your hand and drink, or a gun from which you can shoot.


Where can I find interactive objects?

Interactive objects are scattered all over the world. You can find various items in different locations. Once you have found the item, it will become available for further use. All items can be seen in the action store in the Items in Hand section.


How to use transport?

All transport is presented in the Action Store in the Transport section. After purchasing a transport, it must be moved to the Quick Actions panel. To call a transport, click on it in the Quick actions panel or the corresponding number on the keyboard. To get off the transport, click the Get Off button in the upper right corner, it is located under the image of your avatar.