Privacy policy

Privacy policy
Version 1.1

General information

  1. All user data is stored and processed on our servers. Therefore, if you register with the Service, you automatically grant us the right to forward your data for storage and processing to the server.
  2. Persons under the age of 16 are prohibited from using the Service, and, in this regard, we do not collect or store information about such persons.
  3. This document is for informational purposes only, and we are not legally responsible for its non-compliance.

Data collection, storage and dissemination

  1. To manage the user’s account, we collect and store the following information: the user’s last name, first name and patronymic, date of birth, postal address, email address, display name and password to log in.
  2. We can also save all correspondence related to your account.
  3. In case of your participation in special events (for example: competitions or surveys) we collect the following data: last name, first name, patronymic, date of birth, email address, display name and password to log in.
  4. When a user logs into the 3D world or into a social network profile, we automatically collect the following information: the user’s IP address, browser data, cookies, and visited pages.
  5. In case of receiving e-mails and/or regular letters from you, or in case of any disagreements/disputes/complaints with your participation, we collect and store all related information in a separate file in your name.
  6. We encourage users to communicate in all ways provided by the Service, in particular, through chat and forum. We reserve the right to keep all records of this kind, as well as take screenshots, if necessary to resolve disputes/disagreements/complaints.
  7. If you independently make your personal information available to other users, we are not responsible for possible problems that this may entail.

Data security

  1. We do not provide any personal information of users to third parties, except in cases related to payment or suspicion of illegal actions.
  2. We may provide your information according to the requests of the relevant authorities, if this is necessary for conducting an investigation, judicial process or other cases provided for by law.
  3. We may also provide your information to our full-time employees of the legal and financial departments, if necessary.
  4. In the event of a merger, acquisition or sale of the company, we will transfer your data to the successor company.
  5. Reporting to the appropriate authorities about any illegal activity is paramount in relation to this document.
  6. We do not guarantee the confidentiality of electronic correspondence through the tools of the 3D world and/or the social network. All sent e-mails can and will be read by the company’s employees and/or volunteers, if necessary.

Data usage

  1. We use your information to make payments, facilitate the use of our website, as well as to contact you if necessary.
  2. We also use your information to collect and analyze statistics on visits to our websites. In this case, only general information is analyzed, not your personal information.
  3. Information about your IP address may be used for various purposes, including, but not limited to, the diagnosis of technical problems reported by our users or Internet service providers.
  4. We reserve the right to periodically send users emails containing information about our Service or the services of third parties.

Data protection

  1. All user information stored on our servers is properly protected from loss, falsification, destruction, leakage, unauthorized access and misuse.
  2. We provide you with a secure web page for entering your payment information and making a payment.

Data retention

  1. We store information about your account for 5 years after you stop using the Service.

Contact Us

24. If you have any questions about this document, please contact: support@maskagame.com